Hello,
We’re sorry to hear about the issue you’re facing with your Rank Math Business Subscription. To resolve this, you can follow the steps illustrated in this tutorial: How to Cancel Your Rank Math PRO Subscription.
If you face any issues while reprocessing your payment, please do reply, and we will forward your request to the concerned team.
Hope this helps. Don’t hesitate to get in touch if you require any further assistance.
Sources:
How to Cancel Your Rank Math PRO Subscription » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
Hello,
Thanks for contacting us and sorry for the inconvenience caused.
The renewal is an automated process. You don’t have to do it manually. FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
However, in your case, it’s possible that you have changed your payment method too late or for some reason renewal doesn’t work and the subscription has already expired. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup, and all the settings and data will stay the same on your site.
Hope that helps. Let us know if you need any other assistance.
Hi,
Yes The card on my PayPal account had expired. Thats fine, however I have been paying for this for 4 years and had locked in the annual subscription, it’s now significantly more than I was paying.
Can this not just be continued?
Many thanks
Jamie
Hello,
We can see that you still paid $199 for the Business plan with 15-days Content AI trial.
The rest of the amount after subtotal in your invoice is added as a tax.
We do not have any control over that as that is charged by your government.
You can read more about the same here:
https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/
If you have a valid tax ID (VAT, GST, etc.), then please get in touch with FastSpring (our payment processor) to get a refund on your taxes:
https://fastspring.com/question-a-charge/#vat-tax-questions ( Request Tax or VAT Refund )
s******@f*************
Hope that helps. If there’s anything else we can help you with, please let us know.
