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Our spreadsheet shows we have a subscription for Rank Math SEO PRO through March 8. Whenever the auto-update tries to install the newest version, it errors out with this message:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Also, I changed our login to a different email/password. I am retiring and the original login was using my personal email address. When I log in using the new email/password, it shows we don’t have a subscription or a payment method. We need to get this resolved as well.
The original login was d*******@l**************
The agency name is Lexington Fayette Urban County Government (LFUCG) Division of Emergency Management
The ticket ‘Subscription end date’ is closed to new replies.