Subscription didn’t renew

Hello,

We’re sorry to hear that you’re experiencing issues renewing your Rank Math PRO subscription. We appreciate your continued support as one of our early customers.

To renew your subscription, please follow these steps:

1. Log in to your Rank Math account and navigate to the Subscriptions tab from the left sidebar.

2. On the Subscriptions and Billing page, you should be able to find your active subscription. Click on the corresponding Renew option below your expired subscription.

3. Follow the prompts to complete the renewal process.

If you encounter any issues during this process, please reach out to our support team directly from here. Our team is available 24/7 to assist you with renewing your subscription.

Thank you for your understanding, and we look forward to helping you resolve this issue.

Sources:
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math

Hello,

Thanks for contacting us and sorry for the inconvenience caused.

The renewal is an automated process. You don’t have to do it manually. FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.

However, in your case, it’s possible that there’s an issue with your payment method or for some reason renewal doesn’t work and the subscription has already expired or been canceled. You can purchase a new subscription from our site: https://rankmath.com/pricing

It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.

Hope that helps. Let us know if you need any other assistance.

Hello,

Since the subscription has already expired and is canceled, we can’t renew it further. You would need to purchase a new subscription from here: https://rankmath.com/pricing/

You don’t have to worry as all your Rank Math data will not be deleted upon purchasing a new subscription.

As for the price, the decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.

For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/

It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.

With that said, since you are one of our loyal customers, we can offer you the old pricing of the plan. Please proceed with purchasing the plan and revert back to us here so we can do a partial refund to match the old pricing.

Looking forward to helping you.