Hello,
I’m sorry to hear about the issue you are facing with your Rank Math subscription charges. To assist you better, I recommend checking your Rank Math account using the email address “i**@i***********” as you mentioned it might have been used for the subscription.
You can log in to your Rank Math account with the email address “i**@i***********” and navigate to the Subscriptions tab to review the details of your subscription and billing history. If you still encounter any difficulties or need further assistance, please feel free to reach out to our support team directly from here. We are available 24/7 to help you.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards.
Sources:
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
🌞 Summer Sale! – DISCOUNT + 2x Benefits
How to Ensure Your Account Has an Active Subscription » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
C******@m******************* IS the correct email address. I just looked at the charges.
Why am I not able to see my subscription when I log in?
Hello,
I’m afraid we’re unable to find your subscription. Please share the receipt you got when you made the purchase, specifically the one that has the order number in this format RANKMATH2#####-####-##### – or you can share the last four digits of your card with us.
Any of these will help us locate your purchase.
Thank you for choosing Rank Math
Here is the order number. Please let me know what I am doing wrong.
RANKMATH240412-6126-35268
Hello,
We have found the subscription under a different email address. Please check the sensitive data section for details.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
