Hello,
Thank you for reaching out to us, and we apologize for the inconvenience you are experiencing.
To resolve this issue, please ensure that you have connected your website using the correct account. You can verify this by heading over to the Websites section inside your Rank Math account area. If your website is not shown there or you’re seeing a “No connected websites found” message, it indicates that your website is not connected to your Rank Math account.
You can reconnect your website with your correct Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help. If the page shows “Connected,” choose “Disconnect Account” so that you can reconnect your website with your correct Rank Math account.
After disconnecting, click the “Connect Now” button and ensure you choose the correct Rank Math account associated with your PRO license. Finally, click the “OK, ACTIVATE NOW” button.
Once your website is successfully connected with your Rank Math PRO account, you will see that status on the Help page of your WordPress dashboard and in your Rank Math Websites section.
If you are still facing any issues after following these steps, please feel free to contact our support team, and we’d be happy to help you at any given time.
We hope this helps!
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Restore Missing Content AI Credits » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
