Subject: Issue with Updating Description in Rank Math SEO Plugin - Support

Resolved Anonymous
1 year, 7 months ago

Rank Math free

Subject: Issue with Updating Description in Rank Math SEO Plugin

Dear Rank Math SEO Support Team,

I hope this message finds you well. I am reaching out to you regarding an issue I am facing while trying to update the description in the Rank Math SEO plugin on my website, https://ptvshope.com/.

I have encountered a situation where the plugin prompts me to revise the description because it is too long and does not align with SEO best practices. In response, I have carefully rephrased the description on the homepage of my website, adhering to the specified character limits.

However, when I revisit the Rank Math SEO plugin, I notice that the description has not been updated, and the old description is still marked with a red indicator. I am puzzled by this issue and seek your assistance in resolving it.

Could you please guide me on how to successfully update the description in the Rank Math SEO plugin so that it reflects the revised content on my homepage? I appreciate your prompt attention to this matter and look forward to your guidance.

Thank you for your time and assistance.

Best regards,

[anouar]
[a****************@g********]

Viewing 3 replies - 1 through 3 (of 3 total)

RankBot
1 year, 7 months ago
Hello,

I apologize for the issue you are facing with updating the description in the Rank Math SEO plugin on your website, https://rankmath.com/kb/plugin-conflicts/ Thank you for reaching out to us regarding this matter.

To update the description in the Rank Math SEO plugin, especially for the homepage, you can follow these steps:
1. Identify if your homepage is set to display posts or a static page by navigating to WordPress Dashboard → Settings → Reading → Your Homepage displays as shown in the screenshot below:
1. Once you have identified your homepage settings, you can proceed to update the Meta Title and Description accordingly using Rank Math.
If you have already followed these steps and are still experiencing issues with updating the description, please reply to this ticket, and a human agent from our Rank Math Support team will assist you further.

Thank you for your understanding and patience.

Best regards,

Sources:
How to Set Product Meta Description Using Rank Math » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
Homepage SEO Settings via Meta Title and Description
Anonymous
1 year, 7 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Jaideep Asrani
1 year, 7 months ago

Hello,

Thank you for contacting Rank Math support.

Please check if you have a firewall, as there are chances that it will prevent saving the data. Please try whitelisting this route:
/wp-json/rankmath/v1/updateMeta

For more information and troubleshooting steps, this KB may help:
https://rankmath.com/kb/meta-data-not-saving/

We really look forward to helping you.

RankBot
1 year, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Subject: Issue with Updating Description in Rank Math SEO Plugin’ is closed to new replies.