Subject: Issue with Rank Math Pro Plugin

#757775
  • Resolved Anonymous

    1 year, 6 months ago

    Rank Math free

    Subject: Issue with Rank Math Pro Plugin

    Dear Support Team,

    I’m encountering an issue with your Rank Math Pro plugin that has surfaced recently. Upon reviewing the error logs, I noticed the following error:

    scss
    Copy code
    parse_str(): Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini.
    This error occurs in the file class-frontend.php at line 528. It seems that there is some difficulty in processing input data exceeding the limit of 1000 variables. Additionally, I’ve observed that there is a temporary redirect (HTTP status code 302) to https://vat365.ch/.

    I attempted to inspect the invocation of the parse_str() function and the input data, but I couldn’t identify the root cause of the problem.

    This error is impacting the functionality of my website, and I would appreciate your assistance in resolving it promptly. Please provide guidance or support on how to address this issue.

    Thank you for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    I apologize for the issue you are facing with the Rank Math Pro plugin. The error message you provided indicates that the input variables have exceeded the limit of 1000, leading to difficulties in processing the data.

    To address this issue, you will need to increase the max_input_vars in your php.ini file. This change will allow the plugin to handle a higher number of input variables without encountering errors.

    Here are the steps to increase the max_input_vars limit:

    1. Access your hosting account or server where your website is hosted.
    2. Locate the php.ini file or create one if it doesn’t exist.
    3. Add or modify the following line in the php.ini file: 
      max_input_vars = 3000

      You can adjust the value (e.g., 3000) based on your requirements.

    4. Save the changes to the php.ini file.
    5. Restart your web server for the changes to take effect.

    If you are unsure how to perform these steps, please contact your hosting provider for assistance in increasing the max_input_vars limit.

    After making this adjustment, please check if the issue persists. If you continue to experience difficulties or need further assistance, feel free to reply to this ticket, and our support team will be glad to help.

    Thank you for bringing this matter to our attention. We appreciate your patience as we work to resolve this issue promptly.

    Kind regards,

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Installing Rank Math Plugin Through the WordPress Admin Panel
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

    Rakibuzzaman Siam

    1 year, 6 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see you’re using the backdated version of the Rank Math PRO plugin on your website. Please try to update the plugin to the latest version and see if that works for you.

    If you’re not able to see the update for the Rank Math PRO plugin, please follow this guideline to manually update the plugin: https://rankmath.com/kb/update-rank-math-manually/

    If the issue persists, please get in touch with your hosting provider and ask them to upgrade the PHP values according to the following and see if that works for you:

    Max input time: 150
PHP time limit: 120

    However, you’re using the Rank Math PRO plugin on your website, but the account you used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Subject: Issue with Rank Math Pro Plugin’ is closed to new replies.