Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
Could you please confirm if you have added the Rank Math’s FAQ Block on your site? If so, please share the URL so we can check further.
We have asked since when you used the FAQ block, Rank Math automatically adds the FAQ schema (structured data) to the page/post:
https://rankmath.com/kb/faq-schema-block/#adding-faq-blocks-in-rank-math
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Regarding the FAQ, you may need to add them manually using the FAQ Schema in the Schema generator:
https://rankmath.com/kb/faq-schema-block/#schema-generator
You can also add it automatically by following the steps in this link via ACF Repeater fields:
https://rankmath.com/kb/automate-faq-schema-with-acf-repeater-fields/
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
