Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Please head over to WordPress Dashboard > Settings > Permalinks and save the current permalink structure you have.
If the issue persists, please check if there’s any additional redirection you’ve set for that URL ar Rank Math > Redirections or anywhere else.
You may also try clearing your site, plugin, or any server level cache to see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Ok thank you so much. I’ll try those to see if it works. I do have another questions. I enabled the Analytics tab and connected my GA4 profile. I also toggled the “install analytics code” button. However, when I view the source code I don’t see my GA4 code on my site. My site is https://theyardandgarden.com/ and my GA4 code is 386908040. I’m trying to reduce the number of plugins I’m using and turned off another GA plugin to test RM’s analytics. Thanks for your help.
Joel
Actually, I think I was looking for the wrong number. I was able to find G-54MYK6PQYN on my site which is tied to my GA4 profile. Nevermind 😛
I noticed when using the RM GA4 connection my performance in Google’s page speed tool goes down dramatically. With the Google Analytics plugin by Jeff Starr my performance score is 98. When I switch to the RM analytics it drops to 68 due to slow load times. Is there a way to fix this?
Hello,
I checked your site with PageSpeed Insights and it currently has a good score:
Can you please confirm if you have disabled the Install Analytics Code option of our plugin and installed it manually? If yes, then please enable it again so we can check.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
