Hello, we’re sorry to hear that you’re still facing issues with the ‘og:image’ property when posting to Facebook. This error usually occurs when the Open Graph meta tags are not being recognized by Facebook.
To resolve this, please ensure that you have set the Open Graph image using Rank Math. You can set the default Open Graph thumbnail at WordPress Dashboard → Rank Math → Titles & Meta → Global → OpenGraph Thumbnail. Here, you can upload an image and save the changes.
If you’ve already done this and are still encountering the issue, it’s best to check if the image dimensions and format are correct. Facebook supports jpeg, png, and gif image formats, and the recommended image size is 1200px X 630px.
If the issue persists after checking these settings, please feel free to reach out to our support team by clicking here. They will be able to provide more specific guidance based on your website’s configuration.
We appreciate your patience and understanding as we work to resolve this issue for you.
Sources:
How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Thank you for this. Well, I have done what you describe and still, several hours after making the changes in the settings, my image isn’t showing on a facebook post. I have used the facebook debugging tool numerous times, since making the changes in the settings but still no luck. My open graph ,png image added via the RM settings is the correct size of 1200 x 630 pixels.
Hello,
Thank you for your patience.
Please share the affected URL so we can check as well.
You can add it in the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for keeping in touch with us.
I checked your website in Facebook’s Sharing Debugger, clicked the “Scraped Again” button and the image thumbnail seems to be loaded now. See the screenshot I added in the sensitive data section.
This might be just a minor caching issue from your end.
Please make sure to clear your website cache and try testing the URL again.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
