Split: I can’t access my account

#578125
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    I have since two years the agency license, paying and activate, but I can’t login into my account again, I think Germany isn’t is on a blocking list, can you help me or refund me the money I paid the last two years ?.

    I will inform my lawyer because you are blocking my account with no reason, making me lose money, obviously the account I created yesterday, this account I’m logged in now, ist not the one I have the agency license.

    Please let me know soon as possible, how I can get access to my account again, I can’t open a ticket, just the free ticket

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous

    2 years, 4 months ago

    Rank Math free

    Hi, I can’t also log in into my Account, My Company is in Germany. I need very Urgent get access to my account.

    Princess

    2 years, 4 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Split: I can’t access my account’ is closed to new replies.