Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
We were not able to check the issue further as the user didn’t provide the login details. If you allow us, we can check and fix this on your site. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Just send the link for a temporary login.
The website is live and receiving orders.
Please let me know what happened.
Best,
Leonard
Hello,
Thanks for sharing the details. I checked with the devs and they have already fixed the issue internally. We will soon release a fix for this. We will inform you here as soon as it is released.
Those are just warnings and will not affect the website’s functionality so you can avoid them until the fix is released or assign a post to the category to fix the issue.
We really appreciate your patience in the meantime.
Thanks.
Hello,
Unfortunelly i would like a faster solution because in empty categories, our client told us that we have an error on website:
See this:
https://www.contrastmarket.ro/panou-pluta-si-accesorii/
Hello,
That error is only showing because you have some sort of debugging enabled on your website and it won’t cause any issue to the website.
As mentioned before this has been fixed internally and shouldn’t be long before it gets released but we can’t speed this process further.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Thank you for your patience.
Just a quick update that we have fixed this issue on one of our recent releases.
Please update Rank Math & all other plugins, themes and WordPress to the latest version.
The issue should be fixed.
If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
