Sorry, you are not allowed to access this page. Issue

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please confirm if the user account has administrator access to the website or if you’re using multisite?

We have asked since the account reconnection should be done with the user with administrator capabilities:
https://rankmath.com/kb/sorry-you-are-not-allowed-to-access-this-page/#num-2-check-if-youre-using-admin-account

Also, if you’re using a multisite environment, then you may need to follow our guide here to properly activate the Rank Math plugin:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/

Let us know how this goes.

Thank you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.