Something from RankTracker pops up on my website when I go it

#560265
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hi,

    When I launch my website, there is something from RankTrackers that shows at the top above my navigation bar then quickly slides out. It happens too fast for me to get a screenshot of it.

    It might happen if you go to https://mohju.com to see for yourself.

    How would I prevent it from happening?

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 6 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    This could be the Analytics stats bar that was set to “hidden” so when the page loads, it shows to load the bar and then, is hidden. Or, it could be that your website’s header section is covering the stats bar upon loading the site.

    If you are not using the stats bar, you can disable that in Rank Math > General Settings > Analytics:

    Rank Math support

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Something from RankTracker pops up on my website when I go it’ is closed to new replies.