Some Problems and a Question

#786070
  • Resolved Anonymous

    1 year, 6 months ago

    Rank Math free

    Hello, I have installed the free version on my websites (for example Kreditforum.net) and actually plan to buy a subscription later.

    However, there seems to be compatibility issues somewhere. The plug-in apparently cannot evaluate the content correctly and therefore displays incorrect SEO results.

    I use thrive theme builder and Thrive Architect. Hosted by Siteground.

    Can you help me?

    The following message is also displayed:

    Wir haben neue Beitrags-Typen (tvd_login_edit, tve_saved_lp, tve_notifications, tve_cond_display, tve_global_cond_set, tve_user_template) entdeckt und du solltest die Einstellungen von Titel & Meta Seite und der Sitemap überprüfen.

    Can I ignore the message or do I need to do something?

    Another question: Does the AI work independently of Rank Math? And is it possible to use AI with Thrive?

    Best regards
    Andreas Lojewski

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    Thank you for reaching out to us with your concerns. We appreciate you using Rank Math on your websites.

    Regarding the compatibility issues you are facing with the plugin not evaluating the content correctly, it might be related to the theme or plugin conflicts. To troubleshoot this, you can follow these steps:

    1. Perform a Health Check/Troubleshooting:

      • Install the Health Check & Troubleshooting plugin.
      • Check for any conflicts with Rank Math by deactivating other plugins and switching to a default WordPress theme like Twenty Twenty One.
      • Confirm if the issue persists with only Rank Math active.

    2. If the issue persists, please create a support ticket by clicking Submit a Ticket on the Rank Math support page. You can find detailed instructions on how to do this here.

    As for the message displayed about new post types, it’s recommended to review the settings of Title & Meta Page and the Sitemap to ensure they are correctly configured for these new post types.

    Regarding your question about using AI independently of Rank Math and with Thrive, Content AI is integrated into Rank Math and works seamlessly within the plugin. However, Content AI can be used with default WordPress Editor (Classic Editor, Gutenberg) as well as with other page builders that include native Rank Math integration like Elementor and Divi.

    If you encounter any further issues or need assistance, please feel free to submit a support ticket, and our team will be happy to help you resolve them.

    Thank you for your understanding and cooperation.

    Best regards,
    Rank Math Support Team

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math
    How to Use Rank Math’s Content AI for SEO » Rank Math
    How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Some Problems and a Question’ is closed to new replies.