Social Image Preview Not Working

Hello, I apologize for the issue you’re facing with the Open Graph/Social Preview image not appearing correctly when sharing your link. I understand that you have already set the meta image using Rank Math’s SEO plugin, but it doesn’t show up as expected when sharing the link.

There could be a few reasons why this is happening. Let’s go through some troubleshooting steps to resolve the issue:

1. Check if you’ve added Facebook/Twitter sharing images through Rank Math Meta Box: Please make sure that you have added the correct image for social sharing using Rank Math’s Meta Box. You can refer to this guide for detailed instructions on how to add social sharing images.

2. Verify the dimension and format of the uploaded image: Double-check the dimension and format of the image you have uploaded. Facebook currently supports only JPEG, PNG, and GIF image formats. If you’re using any other format, it may not be displayed while sharing on social media. Also, ensure that the image size is recommended, which is 1200px X 630px.

3. Use the Facebook Debugger: If the above steps don’t resolve the issue, you can try using the Facebook Debugger tool. Enter your URL and click on “Debug” to see if there are any errors or warnings related to the Open Graph tags or image.

If none of these steps resolve the issue, it’s best to reach out to the Rank Math support team for further assistance. You can reply to your existing support ticket or open a new one here. They will be able to provide more specific guidance based on your website’s configuration.

I apologize for any inconvenience caused, and we’ll do our best to help you resolve this issue.

Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
If you have enabled the Image SEO module in Rank Math then head over to General Settings → Images from the Rank Math menu to access the Image SEO features.

If none of these steps resolve the issue, it’s best to reach out to the Rank Math support team for further assistance. You can open a support ticket [here](https://support.rankmath.com/new-ticket/). They will be able to provide more specific guidance based on your website’s configuration.

Hello,

Thank you for contacting Rank Math support, and we regret the inconvenience caused.

We have checked the URL you shared and can see that Facebook choose to pick an image from your page instead of your desired social preview image.

There are a few reasons why Facebook (or any other social network like WhatsApp) does not pick your images and other social tags.

Please follow this guide to fix this issue: https://rankmath.com/kb/open-graph-image-not-displaying/#opengraph-image-not-appearing

If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

Thank you for your patience and cooperation as we attempt to resolve this issue.

Looking forward to hearing back from you.

Thank you.