Snippet Editor Dropdowns Broken

#332395
  • Resolved Anonymous

    3 years, 8 months ago

    Rank Math free

    Hi guys,

    Just updated to wordpress 5.9 and have noticed the dropdowns in the snippet editor (on woocommerce product pages) have stopped working. I’m usually able to select things like %title% or %sep% from the dropdown arrow, however clicking the arrow now does nothing.

    Its does look like the snippets are still working however – I tested the source code schema markup.

    I’ve tested the dropdown arrows under the Rank Math tab in the wordpress admin panel, under “titles and meta” and they are working fine there.

    Please let me know if this is a new bug from 5.9?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve replicated this issue on our test site and forwarded it to our development team for further investigation. We will get back to you shortly.

    We would really appreciate your kind patience regarding this matter.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    Princess

    2 years, 3 months ago

    Hello,

    Thank you for your patience.

    Just a quick update that we have fixed this issue on one of our recent releases.

    Please update Rank Math & all other plugins, themes and WordPress to the latest version.

    The issue should be fixed.

    If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Snippet Editor Dropdowns Broken’ is closed to new replies.