Sitemapp not working

#606843
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    I get an critical error if i open the sitemapp.

    I added this code because we use NGINX-server, but it is still not working.

    # START Nginx Rewrites for Rank Math Sitemaps
    rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last;
    rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last;
    # END Nginx Rewrites for Rank Math Sitemaps

    When i open the sitemapp i get this error: A critical error has occurred on this site.

    This is the error log:

    2023/07/12 12:13:52 [error] 2258016#2258016: *214 FastCGI sent in stderr: “; PHP message: PHP Warning: Undefined array key “content_wrapper_html_tag” in /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 405″ while reading upstream, client: 37.97.201.80, server: taggrs.io, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “taggrs.io”
    2023/07/12 12:14:03 [error] 2258016#2258016: *204 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: ftp_mkdir(): Argument #1 ($ftp) must be of type FTP\Connection, null given in /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-admin/includes/class-wp-filesystem-ftpext.php:569
    Stack trace:
    #0 /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-admin/includes/class-wp-filesystem-ftpext.php(569): ftp_mkdir()
    #1 /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-cache.php(80): WP_Filesystem_FTPext->mkdir()
    #2 /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-cache.php(53): RankMath\Sitemap\Cache->is_writable()
    #3 /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-sitemap-xml.php(80): RankMath\Sitemap\Cache->__construct()
    #4 /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/seo-by-rank-math/includes/modules/sitemap/class-router.php(79): RankMath\Sitemap\S” while reading response header from upstream, client: 37.97.201.80, server: taggrs.io, request: “GET /sitemap_index.xml HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “taggrs.io”
    2023/07/12 12:14:04 [error] 2258016#2258016: *234 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “content_wrapper_html_tag” in /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 405″ while reading upstream, client: 37.97.201.80, server: taggrs.io, request: “GET /server-side-tagging-training/?gclid=Cj0KCQjwnrmlBhDHARIsADJ5b_l-pVZGpW6dsVMDHOR-e_wIGTviEmE0180rlAOcj2jqUvtzZ2VVsHcaAvrVEALw_wcB HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “taggrs.io”, referrer: “https://www.google.com/”
    2023/07/12 12:14:04 [error] 2258016#2258016: *234 FastCGI sent in stderr: “; PHP message: PHP Warning: Undefined array key “content_wrapper_html_tag” in /srv/taggrs-site.centersoft.nl/prod/wordpress/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 405″ while reading upstream, client: 37.97.201.80, server: taggrs.io, request: “GET /server-side-tagging-training/?gclid=Cj0KCQjwnrmlBhDHARIsADJ5b_l-pVZGpW6dsVMDHOR-e_wIGTviEmE0180rlAOcj2jqUvtzZ2VVsHcaAvrVEALw_wcB HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “taggrs.io”, referrer: “https://www.google.com/”

    https://imgur.com/a/zH1BFqD

    Can you help me fix my sitemapp?

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemapp not working’ is closed to new replies.