Sitemap – Page not found 404

#592832
  • Resolved Anonymous
    Rank Math free

    Hi, there!

    I have a problem with the sitemap. At first it was working fine, but when I turned off the sitemap extension and then turned it back on, it said that there was a sitemap generated, but I actually got a 404 page when i tried to open it.

    I am using it of combination with TranslatePress (Personal plan) and i need a multilingual sitemap.

    I tried with this fix here:
    https://rankmath.com/kb/fix-sitemap-issues/
    but with no success

    Can the problem be occurred after some update because with previous versions of Rank Math, the sitemap appeared and worked correctly ?

    Thanks !

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your sitemap_index.xml, and it seems to be working fine now. Please refer to the screenshot in the sensitive data section.

    If it’s still not showing on your end, please clear your website and browser’s cache for troubleshooting.

    Also, please follow these steps to flush your sitemap cache:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sitemap – Page not found 404’ is closed to new replies.