Hi, I know, that’s why I posted the second link.
I searched specifically only for a part of that url in all sitemaps and there were no matches at that time. I will keep an eye on the ahrefs reports in the coming weeks.
I also once again ask you to delete your screenshot as well as the video, as this should not be publicly available.
Thanks
Philipp
Hello,
The screenshot and video have been moved to the sensitive data section.
Kindly update us with the ahrefs when they are available.
This ticket will be kept open so you can update us when this issue has been resolved. However, if the ticket has been closed by the bot, you can open another ticket referencing this one.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems that you already marked this ticket as “Resolved”. Do you still need our assistance regarding this issue?
Looking forward to helping you.
Thank you.
Hi Jeremy, still asking you to please remove all screenshots, videos, etc. from public view.
Thanks
Philipp
Hello,
All screenshots and videos have been removed as requested.
If you have any questions or need further assistance, please let us know.
We are happy to help.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, there are still tons of pages missing from the sitemap. Products are most important, but some archives are also missing. I added the ahrefs csv to the sensitive data section. Please advise…
Thanks
Philipp
Hello,
There’s a lot of links in the sensitive data section and the few we checked are showing correctly on your sitemap.
Please delete all of the content of the sensitive data section and then share one or two examples pages that are missing from your sitemap, as well as the link to the archive sitemap that is also missing.
This would help us investigate this issue properly.
There being a lot should show that this is an issue.
Copying any one of them shows it, but I’ll reduce it.
Products have their own paginated sitemaps. You can access all from the usual sitemap url.
Thanks
Philipp
Hello,
We have reviewed the URLs that you shared with us, and unfortunately, they are indeed not appearing on your product sitemap. However, we suspect that this issue is due to your sitemap cache. To confirm this, please follow the steps provided in this video to flush your sitemap: https://i.rankmath.com/pipRDp. If the links start appearing after flushing your sitemap, then the issue is with your sitemap cache.
To resolve the sitemap cache issue, you can add the following code to your website:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
You can learn how to add this code to your website by following this guide. Once you have added the code, navigate to /wp-content/uploads/rank-math and delete all the XML files there.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions, please don’t hesitate to let us know.
Hi, thanks for the suggestion, but please help me understand how this would help? These products are months old. They are not new. It seems like RankMath disregards random pages on every generation of the sitemaps. That’s the problem we need a solution for. I don’t see how disabling the cache would solve this, as pages would still be missing on live generation of the sitemaps. Also load on the server would be significantly higher, correct?
Thanks
Philipp
Hello,
Could you please share your website access with us again so that we can investigate this issue further? If you have a staging copy of your website that has the same problem, please share access to that instead.
We appreciate your help, and we look forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
