Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your sitemap, and it seems to be working fine. Please refer to the screenshot attached in the sensitive data section.
Could you please confirm if you have already managed to resolve the issue?
Looking forward to helping you.
Thank you.
hmm i see it now, strange wasn’t showing the other day> thanks for your response. all good then!
Hello,
This issue could happen due to the cache on your website. If you face this issue again, you can try to follow the steps below:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
