Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We’ve checked your sitemap and we can see it is working properly without any issues.
If you’re still facing the issue, please try to clear your browser cache and check again.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Thanks for your answer. Yes, the sitemap is back. I believe there is another issue than just a caching issue. I am using ahref to crawl my website and today, I got the notice that 33 pages (all my website) has been removed from the sitemap. This is the reason why I checked and could not load the sitemap, even on different browsers. This occurred already once in the past.
Thanks
Philippe
Hello,
In this case, if you’re using any caching plugin on your website then please exclude the Sitemap files of the Rank Math in there. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
Also, you can add the following filter on your website to disable the transients cache for sitemap:
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
Here’s how you can add filter/hook to your WordPress site:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
