Hello, I’m sorry to hear that you’re experiencing issues with sitemap creation on your site. The 404 error indicates that the sitemap index or individual sitemap does not exist, which can cause problems for search engines like Google in finding all the pages on your site.
To resolve this issue, you can follow the steps outlined in our knowledgebase article on why the sitemap_index.xml throws a 404 error. This article provides detailed instructions on how to fix the 404 error and ensure that your sitemap is correctly configured.
If you’re unable to resolve the issue using the information in the article, please feel free to assign this ticket to a human agent using the available buttons, and we’ll be happy to assist you further. Thank you for bringing this concern to our attention.
