Sitemap 404 errors

#592668
  • Resolved Anonymous
    Rank Math free

    Google Search Console, Ahrefs, Semrush, and Ubersuggest all cannot read my Rankmath sitemap. GSC has the last crawl at May 29, 2023.

    What can we do to fix this?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi there,

    Thank you for contacting Rank Math support. We’re sorry that you’re facing some issues with your sitemap.

    There are a few possible reasons why your sitemap is throwing a 404 error. We have a detailed guide on our website that explains them step by step. You can find it here: https://rankmath.com/kb/sitemap-404-error/.

    Please follow the instructions in the guide and see if they resolve the issue. If you still have trouble, please share your sitemap URL with us. This will help us to check your site and find out what’s causing the problem.

    We appreciate your patience and cooperation. Thank you for choosing Rank Math!

    Anonymous
    Rank Math free

    I’ve already tried that guide. There’s no way to adjust ‘links per sitemap’ on my WordPress plugin. It simply isn’t there. I’d send you a screenshot but I don’t see any way to add one to this reply.

    I’m not using anything like Apache or nginx and I have no idea what a caching plugin is. (Sorry, I’m new to WordPress)

    Here’s the link to my sitemap. It’s worked before, but I don’t know why it isn’t working now.

    https://emerybowles.com/sitemap_index.xml

    Thanks

    Hello again,

    Thank you for sharing your sitemap with us. We appreciate your patience and cooperation.

    We have checked your sitemap and we can confirm that it is working correctly. We can access your sitemap without any errors and we can see all the URLs that you have included in it. Your sitemap is also accessible to Search Engines according to our test. You can see a screenshot here: https://i.rankmath.com/i/iNVUlF

    To fix this issue, you can try removing and resubmitting your sitemap to Google and the other services that you mentioned. This may clear the errors and refresh the status of your sitemap. Here are the steps to do that:

    1. Go to Google Search Console and log in to your account.
    2. Select your website from the property list.
    3. Go to Sitemaps on the left menu.
    4. Select your sitemap from the list and click on More Actions > Remove Sitemap.
    5. Wait for a few minutes and then resubmit your sitemap by entering its URL and clicking on Submit.

    You can follow similar steps for other services like Ahrefs, Semrush, and Ubersuggest.

    Please let us know if this helps or if you still have trouble with your sitemap. We’re here to assist you.

    Thank you for using Rank Math as your SEO solution. Have a great day!

    Anonymous
    Rank Math free

    Okay, I’ve done what you said and removed/resubmitted the sitemap to GSC.

    It came back immediately green, ‘Success’. But it shows zero discovered pages and videos.

    Is there any way to ‘force’ GSC to crawl the sitemap?

    Thanks

    Hello,

    Please note that the Discovered URLs 0 that you see in Google Search Console just means that the URLs in the sitemap were already found by Googlebot by other means, instead of via the sitemap. For example, Googlebot may have found the URLs from internal links or possibly from links on another site. It mostly happens when you have good internal linking or use the Instant Indexing plugin.

    Here’s a link you can check for more information:
    https://rankmath.com/kb/zero-discovered-urls-through-sitemap/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Anonymous
    Rank Math free

    great

    thanks for sharing

    Hello,
    
    You’re welcome.

    We are super happy that we have addressed your concern. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Sitemap 404 errors’ is closed to new replies.