Hello,
Thank you for contacting Rank Math support. I’m sorry to hear that you are having trouble with your sitemap.
To troubleshoot this issue, please follow these steps:
- You can try to reset your WordPress permalinks by going to WordPress Dashboard > Settings > Permalinks and clicking Save Changes without making any changes.
- You can try to regenerate your sitemap by going to Rank Math > Sitemap Settings and changing the Link per Sitemap to 201 or anything else and then click Save Changes. You can change it later, this is just to regenerate your sitemap. You can follow this screencast: https://i.rankmath.com/pipRDp
- Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Learn more about this error and more ways to rectify it here: https://rankmath.com/kb/sitemap-404-error/
If none of these steps resolve the issue, please let me know and provide me with your WordPress login details and FTP access in the Sensitive Data section so I can take a closer look.
I hope this helps. Please let me know if you have any questions or concerns.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.