Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello, please help me understand, I am using this with WordPress. I am logging in with my WordPress account credentials. Is this OK, or should I be doing something different?
Hello,
Thank you for your patience.
You should be logging in to your Google account/mail and creating the property in your Google Search Console account.
Here’s a guide you can follow as well:
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console
Then reconnect your site on your WordPress dashboard > Rank Math > General Settings > Analytics.
Hope that helps.
I followed all instructions. My site is now available in the “search console” however, no data is showing under the “Analytics” section. I see one green light and one red light for analytics. What are the next steps to solve this issue
Hello,
Thank you for your patience.
Could you please confirm if you have already created a GA4 property for your website?
https://rankmath.com/kb/using-ga4/#create-ga4-property
If so, please follow these steps:
1. Please delete RankMath’s app from here:
https://myaccount.google.com/permissions
2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
Allow all the permissions on the next screen.
4. Let the process complete, which might take around 30 minutes.
Let us know how this goes.
Thank you.
The “Account” field is blank and The “Property” field is grayed out so there is no option for me to create a new “GA4 Property”.
Hello, can someone please assist me with this?
Hello,
Apologies for responding late.
Please check to make sure that you have verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token.
Afterwards, ensure that you have allowed all the required permissions.
Let us know how it goes.
Looking forward to helping you.
Thank you.
Can someone please help me with this..
Hello,
It appears you have missed my colleague’s reply above. Can you please confirm if you have a verified Google Search Console and Google Analytics property on the Google account you connected? If you do not have a Google Search Console property, you can create one by following this guide. You can also sign up for Google Analytics here.
Looking forward to helping you resolve this issue.
Yes I’ve tried all these methods and I’m not sure what I’m doing wrong. When I go to “Rankmath SEO” | “General Settings” | “Analytics” , I see that my site is located in the dropdown of the “Site” field. I have a green light for that. However, following the instructions above concerning “GA4 Property”, the “Account” field it is all blank and The “Property” field is grayed out so there is no option for me to create a new “GA4 Property”. Again, I have followed all the steps above and not sure what I am doing wrong.
Hello,
It appears you do not have a Google Analytics account. Please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect.
Thank you for your patience and cooperation
Finally! That was the issue the whole time. Thank you
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
