Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Would you please share the website URL so that we can look into the issue and also please share the error message you receive in Google search console about it.
Looking forward to helping you.
Error which im facing is and the site link:
Sitemap could not be read
https://hamzaali.gq/
Hello,
All the versions of your sitemaps are not being redirected to the final version. Hence, we suggest to redirect all other versions to the final version to see if that works for you.
Guide: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#num-5-4-redirect-all-three-other-versions-to-your-preferred-variation
Let us know how it goes. Looking forward to helping you.
Thank you.
hi, i tried the methods above (adding certain lines of code in .htacess and even adding records in cloudflare but it made things worse)
for the first one .htaccess it stopped going to sitemap page so i had to retrive back the code.
Please tell me exactly what i have to add in .htaccess so that when i submit it next time it accepts as its getting very complicated for me thanks
Hello,
As the .htaccess code didn’t work as intended, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section. Please make sure to add FTP details as .htaccess edits need FTP access.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have added info in sensitive data please have it reviewed thanks
Hello,
We would require FTP access as a small mistake even while saving can cause us to get locked out of WordPress.
That’s why we ask for FTP access. Please share that and we’ll look into the issue.
Looking forward to helping you,
Thank you
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
i have shared FTP details too , please have it reviewed and resolve any possible issues thank you
Hello,
Would you please confirm what redirect code should I add? www to non-www or non-www or www.
Looking forward to helping you.
Thank you
Please do what’s genetically done as I was getting redirect error on search console too so whatever is advisable and suitable for the site please do it and for any possible errors occurring. thank you
For Google search console this was the issue i was getting . I’m sharing screenshot in link for reference
https://linksharing.samsungcloud.com/mkCurQ8LnOVA
Hello,
Could you please share the server/host details of the FTP login credentials so we can apply the redirect?
Meanwhile, the final version of your site is HTTPS without WWW. The redirect you should apply should be this one:
https://rankmath.com/kb/how-to-redirect-www-urls-to-non-www/
Also, we recommend getting in touch with your web host in this kind of redirect as they are in a better position to apply the redirect on your site to ensure that they are functioning correctly.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
