site map not working

Hello,

Thank you for contacting Rank Math support. We’re sorry to hear that you are having trouble with your sitemap.

To troubleshoot this issue, please follow these steps:

• You can try to reset your WordPress permalinks by going to WordPress Dashboard > Settings > Permalinks and clicking Save Changes without making any changes.
• You can try to regenerate your sitemap by going to Rank Math > Sitemap Settings and changing the Link per Sitemap to 201 or anything else and then clicking Save Changes. You can change it later, this is just to regenerate your sitemap. You can follow this screencast: https://i.rankmath.com/pipRDp
• Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. Please follow this guide:
  https://rankmath.com/kb/exclude-sitemaps-from-caching/

Learn more about this error and more ways to rectify it here: https://rankmath.com/kb/sitemap-404-error/

If none of these steps resolve the issue, please let me know and provide me with your WordPress login details and FTP access in the Sensitive Data section so we can take a closer look.

We hope this helps. Please let me know if you have any questions or concerns.

Thank you for choosing Rank Math!

Hello,

We’ve tried to check your website but were unable to go through the process due to the limited access to the account you’ve shared with us. Please provide admin-level access so we can check further.

Looking forward to helping you.

Thank you.

Hello,

Thank you for updating the credentials.

Upon checking your site, it seems that there’s no post type enabled on your WordPress dashboard > Rank Math > Sitemap Settings, that’s why it is showing a 404 page.

I have enabled the page sitemap to include it in the XML, and your sitemap is already working fine.

You should enable at least one of them so the index sitemap will be generated.

Here’s a link for more information:
https://rankmath.com/kb/configure-sitemaps/

Hope that helps.

Thank you.