Site is not connected to Rank Math

#583723
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support.

    We’re sorry to hear that your site is not connected to Rank Math.

    To fix this issue, please follow these steps:

    1. Go to Rank Math > Dashboard > Help inside your WordPress dashboard.
    2. Click on the Disconnect Account button.
    3. Once you’ve disconnected your Rank Math account, you can connect it again in the same settings.
    4. In order to connect your correct account, click on Connect Now.
    5. After that, you should be able to see your site listed in the ‘Websites’ section of rankmath.com/my-account

    That’s it! Your site should now be connected to Rank Math and you should be able to access all the features and benefits of our plugin.

    If you have any trouble following these steps or need further assistance, please let us know. We’re always happy to help.

    Anonymous
    Rank Math free

    Hello, I followed the suggested procedure and my site is still not showing in my account. I require more assistance.

    Hello,

    In this case, we might need to take a closer look at the settings.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Site is not connected to Rank Math’ is closed to new replies.