another error [25-Apr-2023 18:21:36 UTC] PHP Fatal error: explode(): Cannot use output buffering in output buffering display handlers in /public_html/wp-content/plugins/litespeed-cache/autoload.php on line 22
the second error was sent here by mistake 🙂
this is the error
[25-Apr-2023 19:26:16 UTC] PHP Fatal error: Out of memory (allocated 1624244224) (tried to allocate 20480 bytes) in /public_html/wp-includes/class-wpdb.php on line 2508
it happens when i try to use Site Analytics
Please note that i have around 700,000 posts
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
From the error message you have shared, it seems that your site’s PHP memory is getting exhausted.
In this case, please get in touch with your web host and ask them to set/ensure the following PHP values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Hope that helps.
Thank you.
PHP Memory Limit: 4G
Max input time: 600
PHP time limit: 600
PHP max input variables: 10000
another errors when reloading the Site Analytics tab
[27-Apr-2023 04:40:51 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-stats.php on line 851
[27-Apr-2023 04:40:52 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-stats.php on line 871
please note that these errors occurred now while doing the `Rebuild Index for Analytics’
Thanks
Hello,
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue, as you have a very large number of posts, we suggest you to increase the PHP values more according to the size of your posts so that your website can handle the processes.
If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
Actually because i have around 700,000 posts and products.
The plugin will cause an out of memory error after indexing 400,000 posts.
so i believe that the plugin requires more than 4GB of memory and is best suited for small websites or dedicated servers with higher resources.
Thanks
Hello,
Thank you so much for sharing this info.
Our plugin aims to query these posts in the most efficient way and our developers are working hard to improve it.
However, since we are dealing with hundreds of thousands of posts here, what we can only suggest is to increase your hardware resources to handle that many posts.
With that said, if you have further issues with it. Just let us know here.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
