signed up

#665405
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    hig guys signed up today and was given access to the ai buut no log in, so its not working for me properly,

    Hello,

    Thank you so much for your purchase of Rank Math SEO plugin.

    As part of your purchase, you have also been provided 1-month free trial to Content AI, our premium AI SEO solution for WordPress.

    “Congratulations!

    You can take it for a spin and use it to take your content game to the next level. You can watch this video about what Content AI can do for you.

    Here is a brief summary of how Content AI helps up your SEO game:
    – 18000 Credits for Generating SEO Content or Researching Competitors
    – 40+ Tailored AI Tools for Writing Blog Posts, Product Descriptions, and More
    – 125+ Curated AI Prompt Templates
    – Access to RankBot, Your Own AI-Powered SEO Assistant

    After your trial expires, you will be automatically charged $95.88 a year unless you cancel.

    We will send you a reminder 7 days before that along with the cancellation link. But, we are sure you are going to love it and use Content AI to 60x your productivity.

    If you have any questions, feel free to open a support ticket.

    ”

Viewing 1 replies (of 1 total)
  • Alhan

    1 year, 10 months ago

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    Below are some steps that you can try to see if that resolves the issue.

    Can you please confirm if you can see the correct number of credits over here:
    http://rankmath.com/my-account/websites.

    If you can see the correct number of credits as suggested above then this is a problem with the syncing of information between your Rank Math Account and your website.

    Disconnecting and then reconnecting your account should mostly resolve this, so you can follow the steps suggested below:

    1 . Please verify that you’re running the latest versions of the Rank Math plugins? According to the Rank Math changelog https://rankmath.com/changelog.

    2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

    You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    4 . Once you click on Connect Now, please ensure that you’ve selected the correct account (FREE in your case) and then click on OK, Activate Now.

    5 . After doing this, refresh the credits to start using Content AI. Please head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits.

    Here’s a screenshot for reference:

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘signed up’ is closed to new replies.