Showing the wrong image on Facebook

#699226
  • Resolved Anonymous
    Rank Math free

    Hi

    We are having some problems with the wrong image that is showing when we are sharing our site on Facebook.
    We have done all the steps but it still shows the wrong image. Can you help us fix this please?

    Kind regards Sofia

Viewing 1 replies (of 1 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with the wrong image displaying when sharing your site on Facebook. We understand the importance of having the correct image displayed, and we’re here to help.

    To resolve this issue, there are a few steps we can take to ensure that the correct image is displayed when sharing your site on Facebook. First, please ensure that you have added the Facebook sharing image through the Rank Math Meta Box. You can refer to the following screenshot for guidance:

    Social Meta using Rank Math

    Additionally, it’s important to check the dimensions and format of the uploaded image. Facebook currently supports jpeg, png, and gif image formats, and the recommended image size is 1200px X 630px. If the image’s dimensions are too small or too large compared to the recommended size, it may not be read correctly by Facebook.

    If you’ve already followed these steps and are still experiencing issues, please ensure that the Open Graph tags are not being pushed towards the end of your page’s source code due to minification or gzip compression. You can refer to the following screenshots for guidance:

    • Check if OpenGraph tags are pushed towards the end of source code
      Check if OpenGraph tags are pushed towards the end of source code

    • Disable HTTP (gzip) compression
      Disable HTTP (gzip) compression

    After ensuring that these steps have been followed, you can use Facebook’s Sharing Debugger to test again and see if the Open Graph tags have been updated, including the image.

    If you’ve completed these steps and are still experiencing issues, please feel free to reach out to our support team directly from here, and we will be more than happy to assist you further.

    We hope this information helps in resolving the issue. If you have any further questions or need additional assistance, please don’t hesitate to ask.

    Sources:
    Social Media Options in Rank Math
    Open Graph/Social Preview Image Is Not Displayed » Rank Math
    How to Fix the ‘og: image’ Property Should Be Explicitly Provided » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Showing the wrong image on Facebook’ is closed to new replies.