Share Profile Image

#588938
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    Hello, we are using Jetengine plugin to make profile pages for users, and we are using a snippet that add og:image for the users pages.

    The snippet worked fine until yesterday, but now the profile image is not showing on Whatsapp (the main app we are using).
    It’s showing on FB, Twitter, and Linked In but not WhatsApp.

    The other post types that use Rankmath are showing the featured image correctly without problems. So I wanted to ask you if there are any updates that happened on rank math that may affect this. or any updates that happened on WhatsApp that we should take care of to show the og:image correctly?

    The snippet we are using:
    https://pastebin.com/qS35U8gU

    Example from the user page:
    https://wordpress-950208-3606778.cloudwaysapps.com/members/58/profile/

    The snippet inside the dashboard:
    https://share.getcloudapp.com/BluzNxkj

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous

    2 years, 4 months ago

    Rank Math free

    Update:
    We have found the issue.
    Thank you!

    Princess

    2 years, 4 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We are glad that you have found the culprit of this issue. Do you have any other questions or do you want us to mark this as solved?

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 4 months ago

    Rank Math free

    Hello Princess, thanks for your reply.
    All is good now, thank you!

    Jeremy

    2 years, 3 months ago

    Hello,

    We are super happy that your issue has been resolved.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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