Setup Wizard // No website in Search console

#595967
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    Hey Rankmath Team,

    I can’t choose my website in the dropdown in setup wizard. I tried everything from reconnecting to different browser.

    Please help.

    Thanks in advance!

    Volker

Viewing 7 replies - 1 through 7 (of 7 total)
  • Great

    2 years, 3 months ago

    Hello,

    Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.

    To fix the issue, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    1. Go to your Google account settings and click on Security.
    2. Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
    3. Find Rank Math in the list of apps and click on it.
    4. Click on Remove access and confirm your action.
    5. Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
    6. Click on Deauthorize Account and then click on Authorize again.
    7. Follow the instructions to sign in with your Google account and allow Rank Math to access your data.

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.

    Thank you for choosing Rank Math!

    Anonymous

    2 years, 3 months ago

    Rank Math free

    Thanks for your reply but unfortunately it doesn’t help. It’s still red and no page there to be found. Screenshot: https://i.imgur.com/8tH3Hck.png

    Anonymous

    2 years, 3 months ago

    Rank Math free

    I removed everything and I’m ready to start again for a last time…

    Great

    2 years, 3 months ago

    Hello,

    Thank you for getting back to us.

    Please can you confirm that you have a verified Google Search Console property? If you don’t you can create one using this guide (https://rankmath.com/kb/google-site-verification/). However, if you do have a verified Google Search Console property, then we might need to take a look at your website. Please follow these steps to grant us access:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Anonymous

    2 years, 3 months ago

    Rank Math free

    Thanks for the fast reply and you’re right. I had no property set up. But I thought you guys are creating it? I’m confused. Now Analytics is missing. I guess I need to set up it myself as well?

    Anonymous

    2 years, 3 months ago

    Rank Math free

    We made it thanks!

    Princess

    2 years, 3 months ago

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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