Hello,
Thank you for reaching out to us regarding the issue you are facing with SEO not saving in Content AI. We apologize for the inconvenience this has caused you.
If you have already tried all the troubleshooting steps, including adding rules in Cloudflare and disabling plugins, and the issue persists, we recommend refreshing the credits for Content AI. To do this, please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math > General Settings > Content AI.
- Refresh the credits by clicking on the appropriate button. Here’s a screenshot for reference:
After refreshing the credits, try saving the SEO settings again in Content AI. This should resolve the issue you are facing.
If the problem persists even after refreshing the credits, please let us know so we can further assist you. Thank you for your patience, and we appreciate your understanding.
Please don’t hesitate to reach out if you need any further assistance.
Sources:
How to Bulk Generate SEO Meta Tags Using Content AI » Rank Math
Will I Get Penalized by Google for Using AI-Generated Content? » Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Yes, I did all the above and reset my credits, still not saving.
Hello,
We would like to check the issue further but it seems the username you have provided is not registered on your website. Can you please verify from your end?
If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you
All set for your support.
[moved to sensitive data section]
Hello,
We tested this on your website but we can’t seem to replicate the issue. The Content AI is saving. Please see the video screencast in the sensitive data section.
If it seems that we are missing something, can you please share the specific steps you did to replicate the issue?
We have added back the 500 AI credits after we tested the AI research.
Looking forward to helping you.
You misunderstood, it is not saving the SEO Meta titles, SEO meta description under the “SEO Button” in content AI.
Hello,
Sorry about the confusion.
Please let us know the exact steps to replicate this issue so we can investigate it further.
Possibly, you can share this information with a screenshot using https://imgur.com/upload or share a video using https://www.loom.com/
Looking forward to hearing from you.
Thank you.
The exact steps I took was
1. Clicked on Content AI
a) clicked on SEO
b) filled out Meta Title,
Description, and focus keyword
2. Clicked update
3. went to a different post, and did same steps as above.
4. Went back to first post and clicked on Content AI-AI Tools-SEO-SEO Description. Everything I entered was gone. It won’t save.
I already went through all the troubleshooting and still won’t work.
Hello,
Please note that the details you enter in the SEO Description tool will not be saved. Only the generated description will be saved in the tool’s History tab. I checked a post on the site and it has the generated description saved in the History tab. Here is a quick screencast: https://i.rankmath.com/v/ws4Hlg
If the issue is related to something else, please share a screencast so we can check and assist you further.
Looking forward to helping you.
I thought that when I filled out the SEO Title,keyword,description in SEO TOOLS TABS it would save for each post. But it only saves in the history. I guess I misunderstood how that tool worked. I was wondering why the fields were empty after going back into seo tools of each post.
Hello,
Those fields are there to help you generate the content. They don’t save the data you enter. Only the generated content will be saved in the History tab.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that we were able to address your concerns. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
https://www.trustpilot.com/evaluate/www.rankmath.com
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
