SEO Description

#666195
  • Resolved Anonymous
    Rank Math free

    Hi Support,

    For some reason Rankhmath is not picking up SEO Description and SEO Title even though I have changed it and cleared all my cache and done almost everything I could.

    Little bit of history before I moved to Rankmaths I used to have all in one SEO plug in and then installed Rankmath and important but for some reason it is not looking or picking up the changes can you please help?

    https://imgur.com/a/CcSzAxe
    Thanks

    Harry

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello Harry,

    I apologize for the inconvenience you’re experiencing with Rank Math not picking up the SEO Description and SEO Title changes. I understand that you have already cleared your cache and tried various troubleshooting steps.

    To further investigate and assist you with this issue, could you please provide more details about the specific steps you have taken to change the SEO Description and SEO Title? Additionally, it would be helpful if you could share screenshots of the settings you have configured in Rank Math.

    In the meantime, I recommend checking the following:

    1. Make sure that you have enabled the SEO Description and SEO Title fields in Rank Math. You can do this by going to Rank Math > Titles & Meta > Post Types and ensuring that the “SEO Description” and “SEO Title” options are enabled for the relevant post types.

    2. Verify that the changes you made to the SEO Description and SEO Title are being saved correctly. After making the changes, click on the “Update” or “Save” button to ensure that the changes are saved.

    If the issue persists after checking these steps, please provide the requested information, and we will be happy to assist you further.

    Thank you for your patience and cooperation.

    Best regards,
    Rank Math Support Team

    Sources:
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    How to Show Images in the Search Results » Rank Math

    Anonymous
    Rank Math free

    Hi Support,

    The issue is not in post but information it picks up from the home page.

    I am looking at Rank SEO ANALYSIS and that is where the error are according to my previous screen shot and if you look at the attached screen shot you can see that title etc has changed but Rank is still not picking it up?

    I checked what you asked me to check Post Types but post are not issue it is the main home title and description is the issue?

    https://imgur.com/a/5VNHLWm

    Anonymous
    Rank Math free

    Also it is not picking anything in Keywords in Title & Description SEO analysis of the HTML page’s Title and meta description content.

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked your homepage, and these are the current Title and Description:

    Title: Happy Pet Place: Ultimate Guide for Pet Health & Happiness – Tallypet.com: Your Source for Pet Happiness & Well-Being Home –

    Description: Visit TallyPet.com for insightful pet wellness guides and carefully chosen product recommendations. Enhance the lives of your dogs and cats with trusted advice and resources.

    Could you please confirm if you have updated them as those are different from the screenshot you have shared?

    If those metadata are already correct, then the result you’re seeing in the SEO Analyzer tool is cached.

    In this case, head over to Rank Math > Status & Tools > Database Tools > and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache

    Flush

    Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    Regarding the common keywords, please follow our guide here to pass the test:
    https://rankmath.com/kb/no-keywords-found-in-the-page-title/

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    Hi Support,

    I cleared the cache and cleared Cache from Rankmaths, but still the same issue. It is not reading the new description which i just changed to test

    New description: Visit TallyPet.com for expert pet wellness advice and top product picks. Elevate your dog and cat care with our trusted resources.

    OLD SEO Description: which Rank is showing: Visit TallyPet.com for insightful pet wellness guides and carefully chosen product recommendations. Enhance the lives of your dogs and cats with trusted advice and resources.

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Thank you I have given FTP and Temp login url hopefully one of them will work

    Hello,

    We’ve changed the meta description of your homepage and after clearing the cache, we can see the correct meta description is showing in SEO Analyzer:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Anonymous
    Rank Math free

    What was I doing wrong? Where did you clear the cache? Please let me know, as I am shocked you managed to do it, and I have been trying that for ages.

    Also, what about the SEO title and other settings? Hopefully they are okay.

    I am intending to buy the pro version just waiting for payday lol

    Hello,

    What was I doing wrong? Where did you clear the cache?

    You can clear the SEO Analyzer cache from Rank Math > Status & Tools > Database Tools > Flush SEO Analyzer Data

    Also, what about the SEO title and other settings? Hopefully they are okay.

    Yes, they are fine. If you encounter any issue, please let us know.

    I am intending to buy the pro version just waiting for payday lol

    Yes, that is totally fine. When you’re ready, you can purchase Rank Math from here: https://rankmath.com/pricing/

    We hope this helps clarify the issue. If you have any other questions or concerns, please feel free to contact us again. We are always happy to assist you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘SEO Description’ is closed to new replies.