Seo box not showing/working

#564922
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hello,

    Days ago I was uploading some new products to my woocommerce shop and a noticed that the RankMath Seo box that allowed me to add metatags wasn’t showing anymore. I don’t know why and I don’t know how to solve this problem.

    Everytime i upload a product in WooCommerce for WordPress there is a RankMath box, at the end of the page, that allowed me to enter metatags and keywords for that product SEO. Now I can just see the headline of the box and nothing more. It seems like there’s a bug. When i click on the small arrow on the right hand corner (in order to show the box, like it is a dropdown window) nothing happends.

    Please help me.

    Thank you in advance for the support.

    Best Regards

    David

Viewing 1 replies (of 1 total)
  • Great

    2 years, 6 months ago

    Hello,

    Thank you for reaching out to Rank Math support.

    This could be due to a conflict with another plugin or theme, or a setting in Rank Math that needs to be re-enabled.

    To troubleshoot this issue, please follow these steps:

    1. Make sure you have the latest version of Rank Math and WooCommerce installed on your website. You can check for updates in your WordPress dashboard > Updates section.
    2. Go to Rank Math > Titles & Meta > Products in your WordPress dashboard and scroll down to the Add SEO Controls option. Make sure this option is enabled.
    3. If you use the Classic Editor to edit your products, you may need to enable the SEO box from the Screen Options menu at the top-right of your screen. Click on the Screen Options button and check the Rank Math SEO checkbox.
    4. If the SEO box is still not showing or opening, there may be a plugin or theme conflict that is causing the issue. You can use this guide to check for plugin conflicts: https://rankmath.com/kb/check-plugin-conflicts

    Learn more about troubleshooting the Rank Math meta box not showing: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    I hope this helps. If you have any other questions or need further assistance, please let me know. I’m happy to help.

    Regards

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Seo box not showing/working’ is closed to new replies.