Hello,
We apologize for the inconvenience you are facing with the SEO analyzer showing an “API Error: HTTP 403 error” on your website ethicwater.com.tr hosted on WordPress with CyberPanel.
The HTTP 403 Forbidden Error typically indicates that there might be some restrictions or permissions preventing the server from processing the request. This could be due to various reasons such as incorrect file permissions, a misconfigured security plugin, or a firewall blocking API requests.
To resolve this issue, we recommend taking the following steps:
-
Check Website Status: Ensure that your website is not under maintenance mode. If it is, switch it back to normal mode and try running the SEO analyzer again.
-
API Requests Blocked by Firewall: Check if your firewall is blocking API requests. You may need to whitelist the necessary IP addresses to allow the analyzer to function correctly.
If after following these steps you still encounter the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue promptly.
Best regards.
Sources:
How to Fix 403 Forbidden Error with IndexNow » Rank Math
Why Am I Getting “API Error: HTTP 400” Error » Rank Math
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
Hello,
i checked the above steps that:
Check Website Status:200 ok
API Requests Blocked by Firewall:i stopped firewall and checked also whitelisted the ip
still the issue exists. Thank you.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please get in touch with your host and ask them to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com and see if that works for you.
For more details on this issue, please check this URL: https://rankmath.com/kb/api-http-400-error/
If the issue still persists, please share your website URL with us so that we can check this further for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello
i have stopped the firewall in our end it didnt works also
https://www.ethicwater.com.tr/
this is our website url please check now, Thank You
Hello,
Thank you for your patience.
We’ve checked your site using our External SEO Analyzer tool, and it is showing the results fine.
In this case, please clear your website and server’s cache for troubleshooting.
Looking forward to helping you.
we have cleared the cache but the issue still exists. i will provide my wp-admin credential can you please check with your end?
Hello,
Sure! Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section so that we can check this further.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
please give us an update about the issue, Thank you
Hello,
any update regarding this issue?
Awaiting your reply.
Hello,
We apologize for the inconvenience of this issue but we are still investigating the cause of this error. We have closed the other duplicate ticket you opened for the same issue.
We will get back to you on this ticket when we have an update.
Hello,
We have fixed this on our end.
The SEO Analyzer is now working.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Looks good, thanks so much.
As of now, the SEO ANALYZER is working fine from our end. Could you please share what kind of issue this was and how you resolved it?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
