SEO Analyzer returning a API Error: HTTP 400

#667917
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hello Support team,

    My website is https://valuepane.com
    I installed the free version of Rankmath SEO plugin.
    Following the setup video I ran the SEO Analyzer after initial setup.
    It returned: API Error: HTTP 400 error
    1) My website is not in maintenance mode
    2) The website status code is 200
    3) As per GT Metrix: Grade B, Performance 75%, Structure 88%, LCP 1.7s, TBT 175ms, CLS 0.01
    4) I have whitelisted the IP address 193.138.6.5, but I don’t know how and where to whitelist user-agent RankMathApi/2.0.2; https://rankmath.com
    5) https://cvaluepane.com is a live website

    Kindly provide the solution to run Rankmath. I have taken a content backup.
    I am sharing the Hostinger hosting login details (for FTP) and the WordPress login details in the sensitive data section.

    Best Regards
    Koushik

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 10 months ago

    Hello Koushik,

    I apologize for the inconvenience you’re experiencing with the Rank Math SEO Analyzer on your website.

    Based on the information you provided, it seems that you have already checked some common causes of the “API Error: HTTP 400” issue. However, there are a few more things we can try to resolve this problem.

    1. Whitelisting User-Agent: To whitelist the user-agent “RankMathApi/2.0.2; https://rankmath.com/kb/analytics-issues/“, you will need to access your server’s firewall settings. Since you are using Hostinger hosting, I recommend reaching out to their support team and asking them to assist you in whitelisting the user-agent for Rank Math. They should be able to guide you through the process.

    2. Check Firewall Settings: It’s possible that your server’s security or firewall is blocking Rank Math’s API requests. In this case, contacting your web hosting provider and asking them to check and adjust the firewall settings to allow Rank Math’s API requests may help resolve the issue.

    If the above steps do not resolve the issue, I recommend replying to the ticket you opened with our support team. A human agent from the Rank Math Support team will take over the ticket and provide further assistance.

    Thank you for your understanding, and we apologize for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know.

    Best regards,
    Rank Math Support

    Sources:
    Why Am I Getting “API Error: HTTP 400” Error » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    Rank Math’s Advanced Mode – Available Module, Options & More

Viewing 1 replies (of 1 total)

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