Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Since you’ve merely discussed the problem you’re dealing with, it’s hard to understand and provide solutions to that issue. Can you please share a bit more information about the issue you’re encountering? So that we can pinpoint the issue and assist you to overcome the situation.
You can use tools like imgbb to share screenshots with us and tools like loom to share screencast with us.
We would love to assist you with this one.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.