Sell

#645033
  • Resolved Anonymous

    2 years ago

    Rank Math free

    I’m trying to purchase a plugin plan. My card is not being accepted as I purchased the AI ​​package a few minutes ago. Can you tell me what’s going on?

Viewing 1 replies (of 1 total)
  • Princess

    1 year, 12 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on
    – Your IP is not a Proxy, or you are using any VPN or hosting service

    If everything from the above is enabled and working, you can also try a different credit card instead.

    Can you please share the last 4 digits of your card along with the last name you used while trying to make the purchase.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    We will forward the information to our Accounts team to check.

    We look forward to hearing back from you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Sell’ is closed to new replies.