Search Console missing data

#1444
  • Resolved Anonymous

    5 years, 9 months ago

    Rank Math free

    Good morning Rank Math support team, I’ve experience an empty data results at RankMath search console since the February 23rd which are the last data that console appears. I’ve check that it’s still connect with Google’s console and looks fine. Do you have any suggestions to this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Todd

    5 years, 9 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please check with your web host and see WP Cron is running on your website. If not, please ask them to enable that to run one a day.

    For now, you can update the cache manually from WordPress Dashboard > Rank Math > Search Console
    Search Console Cache

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    ​​​​​​​

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Good afternoon Todd,
    Thank you so much for your quick reply.

    The manually update works and I’ll ask my web host your suggestion.

    Have a wonderful day,
    Vicky 🙂

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Hello again Todd,

    I’ve just contact my web host for the WP Cron issue and it’s enable

    but they discover the following error:

    2019/03/24 16:28:32 [error] 28375#28375: *17348 FastCGI sent in stderr: “PHP message: PHP Fatal error:  Uncaught Error: Call to a member function get_refresh_button() on null in /home/woouser/wordpress/wp-content/plugins/seo-by-rank-math/includes/modules/search-console/class-sitemaps.php:66

    Is it something you can do about it?

    Thank you in advance,
    Vicky 🙂

    Todd

    5 years, 9 months ago

    Rank Math free

    Hello Vicky,

    I hope that the GSC issue is resolved now.

    About the other one, we are taking a look and if this is an issue – we will fix it ASAP.

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Thank you once again Todd, for your quick reply 🙂

    Mili

    5 years, 9 months ago

    Thank you for your patience Vicky and for using Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this ticket.