Hello,
Apologies for the inconvenience.
This might sugets an issue with your verification process. Please verify your property using the DNS method once again and then authorize your property.
Please follow the Google webmasters documentation for the steps required.
Let me know how this goes. Thank you.
Hi,
On a happier note last time when I authorized the google search console, it didn’t get un-authorized(2 days at the time of writing this). So I waited. But the issue now changes that it shows I have 0 for every aspect of search console( CTR, Impressions… everything). But on my google search console page(search.google.com), the details are showing up. So is it still an issue of DNS verification?
Hello,
Thank you for contacting Rank Math today.
It is also recommendable to ensure you verified the correct version of your website on Google. Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.
Looking forward to helping you.
Thank you.
Hi, for follow-up, the search console got unauthorized again. I did verified my domain again from the starting. And I am using domain property for verification. So, I didn’t need to specify https or www.
Hello,
Could you please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools?
Then, clear the transients:
If the issue persists even after that, we may need your WP logins to check this further.
Do let us know how it goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I removed RankMath Transients from my website, and it didn’t work out. I am really at loss here. It got unauthorised again last night. I didn’t authorized again for you guys to see. So, I have given the sensitive data required for you to login. Kindly check and let me know.
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This reply was modified 5 years, 2 months ago by
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Hi Shashwata,
We are so sorry about that.
I have alerted the dev. team about this.
You will receive a reply from us very soon.
I appreciate your patience in this matter.
Hi,
So it is now going to be two days. Can I know, what is the update?
Hello,
Thank you for contacting Rank Math today.
Apologies for the delay. I have alerted the dev team on this, they will get back to you soon.
Looking forward to helping you. Thank you.
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Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
