says site disconnected

#578902

Resolved Anonymous
2 years, 4 months ago

Rank Math free

Tried doing the fix here
https://rankmath.com/auth?site=https%3A%2F%2Fweb3music.com&r=https%3A%2F%2Fbrego.com%2Fwp-admin%2Fnetwork%2Fadmin.php%3Fpage%3Drank-math%26view%3Dhelp%26nonce%3D08b63cbd97

This option does not seem to be available on multisite. My main site on multisite at that.

Also, when I share a page from my site, it gives an image it’s pulling from Buddha knows where.

Viewing 1 replies (of 1 total)

Reinelle
2 years, 4 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

The correct way to use our plugin on a multisite setup is to install it on the network but only activate it on specific subsites.

If you have activated it on the network, please deactivate it on the network and then activate it on the subsites.

Please refer to this guide:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/#free-version-sub-site

Regarding the image issue, please share the affected URL so we can check as well.

Hope that helps.

Thank you.

RankBot
2 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘says site disconnected’ is closed to new replies.