Saving Data Elementor pro problems (all customers)

#806205
  • Resolved Anonymous

    7 months, 3 weeks ago

    Rank Math free

    we have problems with elementor pro with all customers. saving does not work …but it is saved, but we get an error message whether we really want to leave the page. Info: data is available, but save button does not turn gray. this error occurs with all customers with rank math. at first we suspected another plug-in, but the individual deactivation of the modules and activation has clearly shown rank math as the cause.

    thanks for the support
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We were able to replicate the issue and we already shared this with our developers and they are investigating it. We will fix this issue on the next plugin update. However, even though this message appears, the changes are saved properly.

    We would really appreciate your kind patience regarding this issue.

    Thank you.

    Anonymous

    7 months, 3 weeks ago

    Rank Math free

    I have the same problem

    Miguel

    7 months, 3 weeks ago

    Hello,

    There will be an update to the plugin soon and this issue will be fixed.

    We don’t have any ETA at the moment but you should keep an eye on the changelog here: https://rankmath.com/changelog

    Thank you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Saving Data Elementor pro problems (all customers)’ is closed to new replies.