Robots.txt unreachable

#742520
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    I apologize for the inconvenience you are facing with your robots.txt file. Thank you for providing the screenshot of the error message.

    Based on the error message you shared, it seems like Google is unable to access your robots.txt file. This issue can sometimes occur due to caching problems or server misconfigurations.

    To troubleshoot this issue, please follow these steps:

    1. Clear any cache on your website and server.
    2. Check if there is a second robots.txt file conflicting with Rank Math’s robots.txt file.
    3. Ensure there are no redirection issues affecting the robots.txt file.

    If after following these steps the issue persists, please assign this ticket to a human agent for further assistance.

    Thank you for reaching out to us.

    Sources:
    Common robots.txt Issues & How to Fix Them » Rank Math
    No Information is Available for This Page » Rank Math

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your robots.txt file and we can see it is working properly without any issues:

    Please try to clear your website cache including any server-level cache and check again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    1 year, 7 months ago

    Rank Math free

    just checked again

    https://imgur.com/a/vIB4DJN

    now its reachable.

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    We are glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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