Hello,
We apologize for the inconvenience you’ve experienced with your AI Content Tool Starter subscription credits. It seems that the credits allotted for January 2024 are not accessible to you, even though they were not used. We understand the importance of these credits and would like to assist you in restoring them to your account.
To resolve this issue, please head over to the Rank Math account area and ensure that your account has Content AI credits left. Then, navigate to Rank Math SEO → General Settings → Content AI in your website and refresh the Content AI credits. If your credits still don’t appear, then you should reconnect your account as shown here.
If you encounter any further issues or need additional assistance, please feel free to reach out to our dedicated support team here. We’re available 24/7, 365 days a year and will be more than happy to help you.
Best Regards
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
