Request to Remove Support Ticket Reference from Organic Search Results

#574069
  • Resolved Anonymous
    Rank Math free

    Dear RankMath Support Team,

    I hope this message finds you well. I am reaching out to address an issue that has arisen since I raised a support ticket regarding a sitemap problem. While I am grateful that the issue was resolved promptly, I have noticed that the support ticket itself is now appearing in my organic search results. This occurrence has the potential to cause SEO-related difficulties for my website.

    I kindly request your assistance in removing the reference to the support ticket from the search results as soon as possible. I understand that this situation may have been unintentional, but it is crucial for my website’s SEO performance and user experience to maintain a clean and relevant search appearance.

    I would greatly appreciate it if you could prioritize this matter and take the necessary steps to remove the support ticket reference from search engine indexes. By doing so, we can ensure that my website’s organic search results are not affected by the presence of the support ticket.

    Thank you for your attention to this matter. I trust in your team’s expertise and look forward to a swift resolution. If you require any further information or assistance from my end, please do not hesitate to let me know.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I have removed all the visible links and URLs in the ticket you have mentioned as requested so it won’t be linked to your site on the search results pages.

    Let us know if you wanted to completely delete the ticket and we will do the needful as well.

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    Thank you

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Request to Remove Support Ticket Reference from Organic Search Results’ is closed to new replies.