request to downgrade from creator plan to starter plan

#679414
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hi i bought content ai creator plan thinking that it was main plugin and content ai included.
    but later i found that both are separate. Is there any way that i can downgrade to starter or cancel and take starter plan?

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    1 year, 10 months ago

    Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    You can purchase the Starter plan from our site: https://rankmath.com/content-ai/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.