Hello,
It seems that you are currently using the Rank Math PRO plugin, but the account you have used to open this ticket is a Free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
We look forward to hearing back from you.
Thanks.
Hi there,
Sure here us a link to my FastSpring receipt:
https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH240328-1812-44241/invoice/IVOII3R2TXBRBAXGDY4RZGOQSGTM
My order reference is RANKMATH240328-1812-44241
Sorry I didn’t realise I raised this ricket through a different account. My other login is m************@g********
Kind regards,
Miriam Sauter
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.